Privacy Policy for Orbito Connect

Last Updated: July 3, 2026

Orbito Connect built the Orbito Connect app to provide customer support, warranty management, service requests, and after-sales services. This Service is provided by Orbito Connect and is intended for use as is.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Orbito Connect mobile application.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

To provide after-sales support and customer service, we may collect the following information:

Full Name
Email Address
Phone Number
Address
Product Information
Warranty Information
Service Request Details
Device Information
App Usage Data

The information collected is used solely to provide support services and improve your experience with our application.

How We Use Your Information

We may use your information to:

Process warranty claims and service requests
Provide customer support
Track repair and service status
Communicate important service updates
Improve app performance and user experience
Prevent fraud and unauthorized access
Comply with legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with authorized service providers, technicians, or business partners when necessary to provide after-sales services or when required by law.

Third-Party Services

The app may use third-party services that collect information used to identify users.

These services may include:

Google Play Services
Firebase Authentication
Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging (FCM)

Each third-party provider operates under its own privacy policy.

Log Data

Whenever you use our Service, we may collect Log Data in the event of an app error or technical issue.

This information may include:

IP Address
Device Name
Operating System Version
App Configuration
Date and Time of Usage
Diagnostic Information

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill warranty obligations, comply with legal requirements, resolve disputes, and enforce our policies.

Account and Data Deletion

Users may request deletion of their account and associated personal data at any time.

To request account deletion, please contact us at:

Email: hello@anandacorp.shop

Please include the email address or phone number associated with your account.

Upon receiving a valid request, we will:

Delete your account from our systems.
Delete or anonymize your personal data where applicable.
Complete the deletion process within a reasonable timeframe.

Certain information may be retained where required by law or for fraud prevention, security, dispute resolution, or regulatory compliance.

Children’s Privacy

This Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us: